Refund Eligibility
Refunds may be requested within 14 days of purchase for digital materials or virtual programs. Refunds apply when the purchased content cannot be accessed due to technical errors and troubleshooting does not resolve the issue.
Non-Refundable Items
– Fully accessed or downloaded digital materials
– Completed or partially completed sessions
– Change-of-mind requests
– Incompatibility due to unmaintained devices or unsupported software
Refund Process
Submit your request with your order details and a short explanation. Each case is reviewed individually to ensure a fair resolution.
Delivery of Refunds
Approved refunds are processed within 5–10 business days through the original payment method.